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Frequently Asked Questions

To help you plan your visit to the new Holiday Inn Express Boston Logan Airport - Revere, we’ve listed some of our frequently asked questions below. If you need additional information or have a question that is not answered, don’t hesitate to ask. 

How many rooms are there at the hotel? 
We offer 80 rooms; the Staybridge Suites Boston Logan Airport - Revere, also located under our roof, features an additional 67 suites. 
 
What are the check-in and checkout times? 
Check-in time is at 11:00 a.m. and checkout time is at 3:00 p.m. 
 
What are the check-in requirements? 
Guests must be at least 21 years of age with a valid ID to check in. 
 
What is the cancellation policy? 
We offer a 24-hour cancellation policy. 
 
How do I make a change to my reservation? 
Please contact the hotel directly to make any changes to your reservation. 
 
Do you provide ADA-compliant rooms? 
Yes, we provide eight accessible rooms for guests with hearing and mobility needs. 
 
Does the hotel allow smoking? 
Our hotel is 100% non-smoking. 
 
Are pets allowed at the hotel? 
Only service dogs are allowed at the hotel. 
 
Do you have a fitness center? 
Yes, we offer a fully equipped on-site fitness center, open 24 hours.  
 
Do you provide dry cleaning and laundry? 
A laundry facility is located on-site. 
 
Do you provide housekeeping services? 
Yes, housekeeping services are provided daily. 
 

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